Fullasuga Return Policy
We want you to be completely satisfied with your purchase from [Store Name]. If for any reason you are not satisfied, we offer a hassle-free return policy within 15 days of your purchase date. Please read the following guidelines to ensure a smooth and efficient return process:
1. Eligibility:
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
- Returns are accepted within 15 days from the date of purchase.
2. Items Excluded from Returns:
- Certain items such as, personalized items are not eligible for return.
3. Return Process:
- To initiate a return, please contact our customer service team at stephenmcphee@gmail.com within the 15-day return.
- Please pack the item securely to prevent damage during transit.
4. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
- We recommend using a trackable shipping service to ensure that your return reaches us safely.
5. Refunds:
- Once the returned item is received and inspected, we will notify you regarding the status of your refund.
- Refunds will be issued to the original payment method within 2 days after the approval of the return.
7. Exchange Policy:
- If you wish to exchange an item, please follow the return process and place a new order for the desired item separately.
Please note that any item returned outside the 15-day return window may be subject to refusal..
Our goal is to ensure your satisfaction with every purchase from Fullasuga. If you have any questions or concerns regarding our return policy, please feel free to contact us at stephenmcphee@gmail.com. Thank you for shopping with us!
Fullasuga
